• Packed in 1–3 business days

  We pick and pack your order within one to three business days of it coming in.

• 5–10 business days in transit

  Once it ships, your order arrives within five to ten business days.

• 30 days to change your mind

  Not right for your pet? Request a return within 30 days of receiving your order.

Typically 6–13 business days from order to door. EU orders also carry a 14-day cancellation right. Times are estimates, not guarantees.